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iconnect

Your first point of contact for all student enquiries.

Available by chat, email, phone or face-to-face, we work closely with all areas of the university to ensure you get the answers you need. Our concierges are current UniSQ students, just like you, and are trained to support you through your learning journey.

How to find us

Opening hours

Monday - Thursday | 8:00am to 8:00pm 
Friday | 8:00am to 5:00pm
Saturday - Sunday | 12:00pm to 5:00pm (AEST)
Public Holidays | Closed

Phone: +61 7 4631 2285 
Toll free calls: 1800 007 252

Opening hours

Monday - Thursday | 8:00am to 8:00pm 
Friday | 8:00am to 5:00pm
Saturday - Sunday | 12:00pm to 5:00pm
Public Holidays | Closed

 

UniSQ Toowoomba

Location: Student Central (R Block)
View map and directions

Opening hours: Monday - Friday 8am to 4pm

UniSQ Ipswich

Location: Library (H Block)
View map and directions
 
Opening hours: Monday - Friday 8am to 4pm

UniSQ Springfield

Location: Atrium (B Block)
View map and directions

Opening hours: Monday - Friday 8am to 4pm

Work through our Ready to Study checklists

1. Find accommodation
Learn about on campus accommodation and other housing options.

2. Expectations and responsibilities
It is important to understand both students’ reasonable expectations of the University as well as the responsibilities expected by the University of its students.

3. See if you are eligible for recognition of prior learning
Find out if you are eligible to receive credit for previous study or work experience to reduce the number of courses you need to study.

4. Apply for a scholarship
Check out the scholarships and bursaries available and find out how you can receive financial assistance for your learning journey.

5. Get your free copy of Microsoft Office 365
Don't have the software to start your studies? UniSQ gives you free access to Microsoft Office 365.

1. Enrol in your courses
Check your recommended enrolment pattern in the UniSQ Handbook and enrol in your courses as soon as you can.

2. Get your student ID
Your student ID card is your gateway to studying at UniSQ and is necessary for sitting all end of semester exams.

3. Textbooks and study materials
Organise your study materials and textbooks. All textbooks and materials can be purchased through the School Locker website.

4. Register for disability support
UniSQ is committed to providing an equitable environment for students with disability. You can find out more about what support is available and the benefits of registering for disability support.

5. Support for Aboriginal and/or Torres Strait Islander students
If you’re an Aboriginal and/or Torres Strait Islander student, you can access the dedicated support services at the College for Indigenous Studies, Education and Research (CISER).

6. Parking permits
If you are studying at our Springfield campus, you will need to display a parking permit on your dashboard in the designated UniSQ car parks. As a student, you are eligible to receive this for free and can access your permit by contacting iconnect.

1. Review your enrolment before the census date
Any changes to your enrolment, such as dropping a course, needs to be finalised before the census date to avoid incurring fees or receiving a fail grade for any course you may not complete.

2. Connect with Student Life
Be a part of the complete university experience through the variety of enrichment programs offered by Student Life. Make friends, reach personal goals, develop graduate skills, establish networks, connect with the community and enjoy your time at university.

3. Access study support services
Develop your academic writing, maths and referencing skills. Check for upcoming workshops or book a one-on-one consultation.

4. Health and Wellness
Take care of your wellbeing by accessing the UniSQ services available to you for coping with everyday stressors and challenges.

5. Peer mentoring
Peer Mentoring programs are an ideal platform for mentors to share their experience and develop their leadership skills, while students benefit from sharing ideas, engaging with others and expanding their scope for success.

Want to work for iconnect?

Make a difference and earn while you learn. Help support students through their learning journey while building your professional skills. Be involved in events such as Open Days and Graduations.

Join our team

  • Opportunities across all three UniSQ campuses
  • Roster flexibility around your study schedule
  • Competitive casual rates

Email us with your interest with a copy of your resume.