What does a social media manager do?
The job of a social media manager involves planning, creating, publishing, and analysing content across social media platforms to support an organisation’s communication and marketing goals. Social media managers develop content calendars, manage brand presence, engage with audiences, monitor performance metrics, and respond to trends or issues in real time. They often collaborate with marketing, communications, design, and leadership teams to ensure messaging is consistent and effective.Social media managers work across many industries including business, education, government, not for profit organisations, retail, media, and professional services. The scope of the role can vary depending on the size of the organisation and whether the role is in house or agency based.
Is a career as a social media manager right for me?
A career in social media management may suit you if you enjoy communication, creativity, and working in fast moving digital environments. Skills and attributes that are important for this role include:
- strong written communication skills
- creativity and an understanding of digital trends
- confidence using social media platforms and analytics tools
- strong organisation and time management skills
- attention to detail
- the ability to adapt to changing priorities.
How to become a social media manager
If you are exploring how to become a social media manager, the pathway typically involves completing a degree in marketing, communication, media, digital media, or a related field. University study helps build skills in content creation, audience engagement, branding, digital strategy, and performance analysis.
Practical experience is highly valued in this field. Many professionals build experience through internships, entry level marketing roles, content creation, or managing social media accounts alongside their studies.
Every journey to study is individual, and there are several pathways into social media management depending on your interests and career goals.
View UniSQ’s Marketing or Communication degrees.
Source: yourcareer.gov.au
© Commonwealth of Australia
Social media manager careers may include roles such as social media coordinator, content manager, digital marketing specialist, or community manager. With experience, professionals may progress into senior digital marketing roles, brand management, or strategic communications positions.