If you have paid your course fees upfront, you may be entitled to a refund in certain circumstances.
A refund may be issued if you have:
- withdrawn from a course prior to the census date
- made an overpayment
- changed your citizenship or residency status
- been approved for a remission of fees due to special circumstances
If your account has a credit balance due to one of the above circumstances, you can request a refund of the credit amount by completing the relevant Request for Refund form. Refunds are normally processed within 10 University business days.
Please refer to the Refund of Student Fees Policy for further information.
Withdrawal after the census date
Students who withdraw from a course after the census date will still be liable for the course fees.
If you withdraw from a course after the semester census date or fail to complete the requirements of a course due to special circumstances which have adversely impacted on your studies, you can apply to have the course fee reversed or your HELP debt remitted.
Waive Academic Penalty and Fee Reversal applications must be submitted within 12 months of the Teaching Period in which you were enrolled in the course. Your application must include a Statement of Special Circumstances along with supporting documentation from an independent source to verify your statement.