Skip to content


Have a question but not sure who to talk to? We can help!


The iconnect service offers you all of the services you need while studying at UniSQ, in one place.

Our concierges are trained to help answer your questions and work closely with your Student Relationship Officers, Faculty staff, ICT, Library staff and many others to make sure you leave with the answer you needed.

With your feedback on how we could improve UniSQ services, we opened our first temporary physical location in the Refectory at the Toowoomba campus in Semester 1, 2020 and we've since expanded to Springfield (Semester 3, 2020) and Ipswich (Semester 1, 2021). We're also available online via Zoom, Live Chat and our Facebook group. 

Become an iconnect Concierge

If you are a current UniSQ student and interested in working alongside passionate UniSQ staff to answer student queries, give advice, and provide proactive and responsive front-line service, we'd love to hear from you!

iconnect Concierges are the first point of contact for students, staff, and the public, assisting with enquiries on-campus and online. We are currently on the lookout for dependable and enthusiastic students at Ipswich and Toowoomba who are keen to contribute to UniSQ values, culture, and community as a staff member.

Find out more information about becoming an iconnect Concierge (PDF) and how to apply.

Applications close on Sunday 14 August 2022.


Opening hours

You can visit us on-campus at UniSQ Toowoomba (Refectory), UniSQ Ipswich (Library) or UniSQ Springfield (B Block Atrium).

We're open Monday to Friday 8am - 4pm.

Online services

You can reach us using the live chat bubble, connecting to our iconnect Zoom meeting room or asking a question in our UniSQ iconnect Facebook group

Monday to Thursday from 8am - 8pm

Friday 8am - 5pm

Saturday and Sunday from 12pm - 5pm.

(Excluding public holidays)


All student enquiries: