Community worker
What does a community worker do?
Those working in community development are passionate about improving opportunities and conditions within a local community. A community worker (also known as a community development officer or community service worker) will assess and address local needs and issues, often relating to housing, recreation, health, employment and welfare. This involves liaising with key stakeholders including community groups, government, not-for-profit organisations, welfare agencies, and businesses. Developing these relationships and networks is an essential part of community work and is fundamental to implementing meaningful social initiatives.
Is a career as a community worker right for me?
If you like to make things happen, are good at listening, and have strong advocacy and networking skills you may enjoy being a community worker.
Other skills and attributes beneficial for this role include:
An ability to manage change positively and perform effectively in changing environments.
Clear written and verbal communication skills, supported by strong interpersonal skills.
The ability to build positive relationships and support others effectively.
Problem-solving and decision-making
The ability to identify issues, evaluate options, and make informed decisions.
An ability to analyse and interpret information.
An ability to work effectively and collaborate with a range of stakeholders.
How to become a community worker
Becoming a community worker typically involves gaining a qualification in community services, social work, or a related field. A certificate or diploma in the area of Community Services is a common starting point, providing both theoretical knowledge and practical skills. However many individuals also choose to pursue a Bachelor’s degree in social work or community development for broader career opportunities and specialisations. Practical experience, often gained through internships or placements, is essential for developing the skills needed to work effectively in community settings.
Every journey is individual, and there are several paths you could take to work as a community worker. Here is one common path taken:
- Complete a qualification in community services, human services, social science or a related field.
- Gain practical experience through placements, volunteering or entry-level support roles.
- Develop key skills in communication, advocacy, case management and community engagement.
- Apply for community worker positions with community organisations, government agencies, health services or charities.
- Continue building your expertise through professional development and specialised training to progress into senior community services roles.
Professional accreditation and memberships
After obtaining your qualifications, you may need to gain membership with the Australian Association of Social Workers (AASW) and ensure you have a National Police Check, a Working with Children Check, a First Aid Certificate, and other relevant certifications to meet professional requirements. UniSQ's Bachelor of Social Work is accredited by the AASW, enabling graduates to pursue professional membership.
How long does it take to become a community worker?
While some entry-level roles may not require formal qualifications, many community workers complete study in community services or a related field to develop the skills and knowledge needed for the profession. Generally, it takes three years of full-time study to complete a Bachelor of Social Work, which typically provides broader career opportunities in the field. For those seeking a quicker pathway, an Associate Degree of Allied Health at UniSQ can be completed in two years of full-time study and can also assist you in securing a job in this sector.
From here, gaining hands-on experience through internships, placements, or volunteer work is essential to building the practical skills needed to work effectively with individuals and communities. Many employers value this combination of education and experience when hiring for community worker roles.
Start your journey with UniSQ
Build the skills and knowledge to support individuals, families and communities with a UniSQ degree. Gain practical communication, advocacy and problem-solving skills valued across community, health and social service settings.
Responsibilities and work settings
Liaising with community groups, welfare agencies, government, and businesses regarding community issues.
Assessing community needs and resources for health, welfare, housing, employment, and training.
Promoting awareness of available services and facilities to the local community.
Encouraging connections and networking within the community.
Supporting individuals to take leadership of community initiatives.
Working with community groups to develop and implement long-term plans.
Helping community groups apply for government funding and form partnerships with organisations like businesses and councils.
Setting up and maintaining local community projects and reporting on their progress.
Community health organisations
Aged care providers
Disability services providers
Government agencies, departments and councils
Non-profit, charity and community organisations
Public hospitals and health services
Primary and secondary schools
Emergency services organisations
Universities and higher education providers
Community worker FAQs
Please see the salary information on this page for further details.
Related careers
Stay in touch
UniSQ is collecting the personal information on this form for support for students and prospective students and for marketing purposes. By submitting this form, you consent to the terms of UniSQ's marketing privacy statement. Further information concerning privacy is available.
Welcome aboard! We've got your details.
Something doesn't look right. Try that one again.