The online application must include:
- completed and signed OS-HELP application form
- confirmation of School support and credit for the chosen program; and
- confirmation of the overseas study program, including the commencement date and duration of the overseas study period.
Students will be notified of the outcome of their request for an OS-HELP loan within 6 weeks of the University receiving a complete application and all required supporting documentation. Successful applicants will be provided with an online OS-HELP Debt Confirmation form within their student centre. Students must submit a completed OS-HELP Debt Confirmation form before the loan will be paid.
The amount of OS-HELP Assistance payable will be within the maximum defined by the Higher Education Support Act 2003. Successful applicants will have their OS-HELP loan recorded against their existing HELP debt for repayments to be made accordingly.
Payment of the approved loan amount will be by electronic funds transfer (EFT) to the selected student’s nominated bank account within 10 business days of the loan approval date. The University will issue a Commonwealth Assistance Notice within 28 calendar days of the date the OS-HELP loan was incurred.
If a student’s circumstances change subsequent to receiving an offer of OS-HELP assistance and prior to payment of the loan, and the University determines that the student no longer meets the eligibility requirements for receiving OS-HELP assistance, the offer will be withdrawn and the student notified of this decision in writing.
If the University has reason to believe that a student selected to receive OS-HELP assistance has provided false or misleading information in their application, the University must immediately notify the Department of Education.