Despite knowledge that feedback can be powerful in its effects on our development, as humans we have some cunning, and often unconscious, strategies for resisting critical feedback on our work. Armed with knowledge of these biases, it is possible to avoid these psychological traps and utilise critical feedback to its full potential. In this webinar, we will explore the reasons why feedback can be difficult to use and some of the biases that influence engagement with feedback. We will then explore the key skills underpinning effective use of feedback, and how to overcome challenging emotional reactions to feedback.
Naomi is a cognitive psychologist specialising in the processing and impact of instructional feedback and the influence of dominant discourses of assessment and feedback in policy and practice on the positioning of educators and students in feedback processes. Naomi is Professor of Educational Psychology and Director of the Surrey Institute of Education at the University of Surrey, UK. She is also an Honorary Professor in the Centre for Research in Assessment and Digital Learning (CRADLE) at Deakin University, Australia. Naomi is a Principal Fellow of the Higher Education Academy and a UK National Teaching Fellow.
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