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The current and official versions of the course specifications are available on the web at https://www.usq.edu.au/course/specification/current.
Please consult the web for updates that may occur during the year.

MGT5100 Harnessing Human Capabilities for the Future of Work

Units : 1
School or Department : School of Business
Grading basis : Graded
Course fee schedule : https://www.unisq.edu.au/current-students/administration/fees/fee-schedules
Version produced : 30 May 2023


Enrolment is not permitted in MGT5100 if MGT5000 has been previously completed.


We are experiencing the ‘fourth industrial revolution’ driven by automation, machine learning and AI, virtual commerce and the ‘internet of things’. To work and thrive in the complex and fluid environments of today’s organisations, employers need people equipped with soft and behavioural skills. It is easy to overlook the importance of human capabilities in organisations. However, many executives are now reporting that soft and behavioural skills are the critical skills needed within their organisations today, and many are even rating these capabilities as more critical than industry or occupation-specific skills. As we embrace the technological leaps and opportunities that “Industry 4.0” offers, it is essential that we also build our skills as reflective sense-makers, collaborators, and creative problem solvers that modern organisations need. Soft skills and personal capabilities such as teamwork, emotional intelligence, communication and conflict resolution, adaptability, resilience, and complex problem solving are essential inputs for both career and organisational success. In organisational settings, our personal capabilities reach across cultural, geographic, and industry boundaries and connect us in the pursuit of our goals.

In this introductory course, we will discuss the personal, human capabilities that all professionals within organisations need to exhibit to drive both their professional careers and their organisations forward. Concepts covered will include emotional intelligence, ethical business practices and research, collaboration in teams, communication and conflict resolution, problem solving, systems thinking, creativity, and developing a professional identity. The capabilities covered in this course will be reinforced as you journey through the remainder of your study program. As part of this course, you will work collaboratively with others to identify solutions for real world organisational issues. You will engage in reflective practice to consolidate your personal value proposition as a professional within your area of practice and industry that you serve.

Course offers

Study period Mode Campus
Trimester 1, 2023 Online
Block 2, 2023 On-campus Springfield
Block 2, 2023 On-campus Toowoomba
Block 2, 2023 Online
Block 4, 2023 On-campus Springfield
Block 4, 2023 On-campus Toowoomba
Block 4, 2023 Online
Block 6, 2023 Online
Date printed 30 May 2023