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NUR1102 Literacies and Communication for Health Care

Semester 2, 2019 On-campus Toowoomba
Short Description: Literacies & Comm Health Care
Units : 1
Faculty or Section : Faculty of Health, Engineering and Sciences
School or Department : School of Nursing and Midwifery
Student contribution band : National Priority - Nursing
ASCED code : 060301 - General Nursing
Grading basis : Graded


Examiner: Lee O'Malley


Pre-requisite: Students must be enrolled in the following Program: BNSG


Registered Nurses engage in therapeutic communication with patients, families and inter-professional colleagues in a myriad of dynamic clinical contexts. This communication often occurs in intimate and stressful situations that challenge the equilibrium and resilience of all involved and which requires the development of self-awareness, self-care, empathy and therapeutic skills to ensure optimal outcomes. The significance of effective collaboration and communication with individuals and groups is reflected in the national standards for practice for a registered nurse and is linked to quality practice. Students also need to become familiar with academic, digital and health literacies to succeed at university and within their future professional practice.


This course will introduce communication concepts and frameworks relevant to health care and prepare students for engaging in therapeutic communication in a variety of clinical and professional situations. Students will develop and demonstrate an early capacity to communicate effectively with individuals, families and colleagues within health and academic contexts. The learning activities in the course will equip students with self-awareness and self-care strategies to build their resilience in practice. Students will develop foundational aspects of therapeutic communication practices for nurses working in inter and intra professional teams, and continue to develop health and digital literacy and academic writing skills. Students will commence building a professional e-portfolio. Verbal and written communication requisites for professional and academic student success will be introduced to build quality communication attributes.


On successful completion of this course students will be able to:

  1. Apply a range of communication theories and concepts and their application in nursing practice.
  2. Apply therapeutic communication knowledge to case studies.
  3. Identify and reflect upon factors that contribute to effective and ineffective interpersonal and inter and intra professional communication and the implications for patient safety.
  4. Identify and explain strategies that promote resilience and self-care in interpersonal communication.
  5. Use and reflect on emerging critical thinking, digital literacy and health literacy using correct academic writing skills.


Description Weighting(%)
1. Communication theories and concepts relevant to nursing 40.00
2. Self-awareness, resilience and self-care in interpersonal communication 20.00
3. Oral and written therapeutic communication strategies for working with people during illness. 20.00
4. Inter and intra professional collaborative communication with consumers, peers and teams. 10.00
5. Oral and written communication techniques in academic and practice contexts, digital literacy and developing a professional e-portfolio 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

J. Lawrence, C Perrin & E Kiernan 2015, Building Professional Nursing Communication, Cambridge, Victoria, Australia.
M. Birks, YB Chapman & J Davis 2015, Professional and Therapeutic Communication, Oxford University Press, South Melbourne.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload expectations

Activity Hours
Assessments 40.00
Directed Study 87.00
Online Lectures 12.00
Tutorials 26.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
Written Assignment 100 50 19 Aug 2019
Oral Presentation 100 50 30 Sep 2019

Important assessment information

  1. Attendance requirements:
    Tutorials are offered on a weekly basis oncampus or online. It is the students’ responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration. Engagement in online discussion forums forms part of the directed study component of this course.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks for that item.

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must attempt all items and achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative items for the course.

  6. Examination information:
    NO EXAM: There is no examination in this course.

  7. Examination period when Deferred/Supplementary examinations will be held:
    NO EXAM: There is no examination in this course; there will be no deferred or supplementary examinations.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Students must familiarise themselves with the USQ Assessment Procedures (

  2. American Psychological Association (APA) is the referencing system required in this course. Students mustuse APA style in their assignments to format details of the information sources they have cited in their work. The APA style to be used is defined by the USQ Library's referencing guide.¬referencing¬guide

Evaluation and benchmarking

In meeting the University’s aims to establish quality learning and teaching for all programs, this course monitors and ensures quality assurance and improvements in at least two ways. This course:
1. conforms to the USQ Policy on Evaluation of Teaching, Courses and Programs to ensure ongoing monitoring and systematic improvement.
2. forms part of the Bachelor of Nursing and is benchmarked against internal USQ accreditation/reaccreditation processes which include (i) stringent standards in the independent accreditation of its academic programs, (ii) close integration between business and academic planning, and (iii) regular and rigorous review.
3. forms part of the professional accreditation standards of the Nursing and Midwifery Board of Australia (NMBA) through an external accreditation process.

Other requirements

  1. Computer, e-mail and Internet access:
    Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at