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CIS3009 Enterprise Systems in Practice

Semester 2, 2019 On-campus Springfield
Short Description: Enterprise Systems in Practice
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Management and Enterprise
Student contribution band : Band 2
ASCED code : 020399 - Information Systems not elsewh
Grading basis : Graded


Examiner: Anup Shrestha

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at


In the era of digital innovation, students need to develop an understanding of enterprise systems that enable organisations to implement consistent business processes using an integrated software suite, also known as enterprise systems, in all organisational units such as finance, procurement, human resources and marketing. Students must have a working knowledge of a process-centric perspective that reflects the operations of the modern business environment. Enterprise systems are not only tightly integrated with business operations, they increasingly provide decision support for managers at tactical and strategic levels. Students need to execute and manage business processes using enterprise systems that are widely used in organisations of all sizes.


This course provides business, commerce and information technology students with the opportunity to explore enterprise systems concepts, and learn how these systems are being used by enterprises for decision-making and supporting their business operations. Students will identify implementation strategies of enterprise systems, and discuss how an integrated approach to business processes is facilitated by the use of enterprise systems. Students will gain an in-depth understanding of enterprise information systems, including enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and business process reengineering (BPR). Students will apply their knowledge gained in this course through practical work using industry-leading enterprise systems tools, case studies and research report writing.

NOTE: Learners undertaking this course are required to have the ability to research with an understanding of ethical research practices.


On successful completion of this course, students should be able to:

  1. recognise and explain the core concepts of enterprise systems and its architecture
  2. critically analyse the role of enterprise systems in the business process management domain
  3. apply process management skills and enterprise systems tools to develop practical solutions that support business operations and decision-making
  4. communicate the operational role and strategic implications of enterprise systems to both technical and non-technical audiences within a business context.


Description Weighting(%)
1. Enterprise systems concepts 30.00
2. Business process management in enterprises 20.00
3. Enterprise systems architecture and implementation strategies 20.00
4. Application of enterprise systems tools. 30.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

Motiwalla, LF & Thompson, J 2012, Enterprise systems for management, 2nd edn, Pearson, Upper Saddle River, New Jersey.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
Giachetti, RE 2010, Design of enterprise systems: theory, architecture, and methods, CRC Press, Hoboken, New Jersey.
Magal, SR & Word, J 2012, Integrated business processes with ERP Systems, 1st edn, Wiley, Hoboken, New Jersey.
Monk, EF & Wagner, BJ 2013, Concepts in enterprise resource planning, 4th edn, Course Technology, Boston, Massachusetts.
Olson, DL & Kesharwani, S 2010, Enterprise information systems: contemporary trends and issues, World Scientific, Hackensack, New Jersey.

Student workload expectations

Activity Hours
Directed Study 48.00
Independent Study 117.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ASSIGNMENT 1 - ONLINE QUIZ 20 5 12 Aug 2019
ASSIGNMENT 2 100 20 09 Sep 2019 (see note 1)
ASSIGNMENT 3 100 35 14 Oct 2019 (see note 2)
EXAMINATION 100 40 End S2 (see Examination notes below)

  1. case study & practical work with an enterprise systems tool
  2. case study with research component, and practical work with an enterprise systems tool

Description Marks out of Wtg (%) Notes
EXAMINATION - PART A 20 8 (see exam note 1)

Exam Notes
  1. This is a closed examination. The total working time for the examination (Part A and Part B) is 2 hours. The examination date will be available via UConnect when the official examination timetable has been released.

Important assessment information

  1. Attendance requirements:
    Online: If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

    On-campus: It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Referencing in assignments:
    Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at