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EDU8328 Consultation and Communication: Theory and Practice

Semester 2, 2014 Online Toowoomba
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Linguistics, Adult and Specialist Educ

Contents on this page


Examiner: Stephen Hughes
Moderator: Peter McIlveen


The last decade has seen major changes in the role and function of class teachers and specialist support staff. Increasingly, educators are required to work cooperatively in the development and delivery of instruction and related education services. Such activities require a high level of skill in communication, in collaborative consultation, and in interpersonal problem solving.


In this course the student is introduced to the theory and practice of collaborative consultation and related communication and interpersonal problem solving skills. The course is designed to meet the needs of both class teachers and specialist support teachers. Its particular focus is on the delivery of appropriate instruction and services to children with learning, behaviour, and adjustment problems, but is relevant to all educators seeking professional development in communication skills and the processes of consultation.


The course objectives define the student learning outcomes for a course. The assessment item(s) that may be used to assess student achievement of an objective are shown in parenthesis. On successful completion of this course students will be able to:

  1. define consultation as it applies in the field of education (Scenario, Quiz 1)
  2. critically review the theory and models of consultation used in the social science (Scenario, Quiz 1, Quiz 2)
  3. provide a rationale for why class teachers and support teachers should be familiar with the processes and skills of consultation (Scenario, Quiz 1, Quiz 2)
  4. define collaborative consultation (Scenario, Quiz 1)
  5. demonstrate an understanding of the process of collaborative consultation in the school or other professional setting including the micro skills of communication (Scenario, Quiz 2)
  6. review and discuss the efficacy and limitations of collaborative consultation (Scenario, Quiz 2)
  7. demonstrate competence in and appropriate use of language and literacy, including spelling, grammar, punctuation and referencing (Scenario)
  8. demonstrate competence in information literacy skills, including critical and reflective thinking equivalent to level 4 of the Research Skill Development Framework. (Scenario)


Description Weighting(%)
1. Changing models of service delivery 10.00
2. Consultation: theory, models, principles 15.00
3. Consultation: stages and processes 10.00
4. Collaborative consultation 15.00
5. Skills of collaboration 40.00
6. Consultation: efficacy, limitations 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Friend, M & Cook, L (2013), Interactions: collaboration skills for school professionals, 7th edn, Pearson, Boston.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Brown, D., Pryzwansky, W.B. & Schulte, A.C 2006, Psychological consultation and collaboration: Introduction to theory and practice, 5th edn, Pearson Education Inc, Boston.
  • Correa, V.I., Jones, H.A., Thomas, C.C. & Morsink, C.V 2005, Interactive teaming: Enhancing programs for students with special needs, 4th edn, Pearson Education Inc, New Jersey Columbus, Ohio.
  • Dettmer,P, Thurston, LP & Dyck, NJ 2005, Consultation, collaboration and teamwork for students with special needs, 5th edn, Pearson, Sydney.
  • Kampwirth, T.J 2006, Collaborative consultation in the schools: Effective practices for students with learning and behaviour problems, 3rd edn, Pearson Education Inc, New Jersey Columbus, Ohio.
  • Whether you are on, or off campus, the USQ Library is an excellent source of information //

Student workload requirements

Activity Hours
Directed Study 80.00
Independent Study 80.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
QUIZ 1 30 15 18 Aug 2014
SCENARIO - PART 1 RATIONALE 30 30 24 Sep 2014
QUIZ 2 30 15 13 Oct 2014
PART 2 SCENARIO 40 40 29 Oct 2014

Important assessment information

  1. Attendance requirements:
    There are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To complete each of the assessment items satisfactorily, students must obtain at least at least 50% of the marks available for each assessment item.

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the weighted aggregate of the marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    There is no examination in this course.

  7. Examination period when Deferred/Supplementary examinations will be held:
    There will be no Deferred or Supplementary examinations in this course.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. APA style is the referencing system required in this course. Students should use APA style in their assignments to format details of the information sources they have cited in their work. The APA style to be used is defined by the USQ Library's referencing guide. //

Other requirements

  1. Students will require access to e-mail and Internet access to UConnect for this course.

  2. Students are to use the APA referencing system for this course.